While we do everything within our power to keep our fees and charges as affordable as possible, it is important for us to charge an emergency fee together with a consultation fee in order to maintain our high level of care. After an initial evaluation of your pet’s condition we will provide you with a written estimate of the costs and then we require a fifty (50) percent deposit upon admission. The balance is due at the time of discharge.
We do understand that these are unplanned costs for your family. We will do all that we can to minimize the cost of care. We also accept a range of payment options, which include cash, Visa, MasterCard, American Express and Interac. We have a close working relationship with the various pet insurance companies. Alternatively, we can provide you information for external payment plan options.
If you have any financial concerns, please do not hesitate to discuss them with the veterinarian on duty or any other staff member in advance of care.